Privacy policy

This policy will be effective starting January 1, 2017

This Privacy Policy describes the types of personal information we collect about our customers on our Websites, www.wallarm.com and my.wallarm.com and through interest-based online advertising. The Privacy Policy also describes how we may use that information, how we protect that information, how we share that information, and how our customers can contact us regarding their personal information our privacy rules.

Information We Collect

We may collect certain personal information from our customers in connection with usage of Websites, such as when you request information or services through our Websites or use Wallarm on-line application. This information may include:

  • contact (including name, title, company name, e-mail address, postal address, and phone number);
  • Source IP addresses
  • geolocation data;
  • other personal information you provide to us on our Website

Additionally, we or companies acting on our behalf may collect certain computer and browser information through automated technologies such as cookies and web beacons when you visit our Website. A "cookie" is a file that a website sends to a visitor's computer or other Internet-connected device to identify the browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

The information collected using these tools may include your IP address, browser characteristics, operating system, the address of the web page that referred you to our Website, dates and times of Website visits, the language your system uses, and the country and time zone in which your device is located. These automated technologies also permit the collection of "clickstream data," which may include a log of content you access while browsing a website.

Companies acting on our behalf may combine the information collected from your visit to our Website with other information they have collected previously. Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject or disable certain cookies.

Interest-Based Online Advertising and Google Analytics

This section of our Privacy Policy provides details about interest-based online advertising (also called "targeted advertising", “remarketing”, or "behavioral advertising"), Google Analytics, and your choices with respect to this type of advertising.

We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/ . Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by us, we are unable to perform the opt-outs on your behalf.

How We Use the Information We Collect

When we collect information from you, we may use it for a number of purposes, including to:

  • Provide our products and services to our customers;
  • Identify customer’s product and service preferences;
  • Invite customers to participate in customer research;
  • Send notifications about new products, services, features, promotions, events and special offerings we think you will find valuable;
  • Provide customer support and respond to customer requests, comments and inquiries;
  • Create and manage online accounts;
  • Comply with and enforce applicable legal requirements, industry standards, our policies, and our Terms of Use and performing market research, and administering our Website.

We also may use the information in other ways for which we provide specific notice at the time of collection.

In addition, we use information collected online through automated means for purposes such as (i) customizing our users' visits to our Website; (ii) delivering content (including advertising) tailored to our users' interests and the manner in which our users browse our Website and mobile applications; (iii) measuring and managing the advertising effectiveness of our online and offline advertisements and events; and (iv) managing our business. We also use this information to help diagnose technical and service problems, administer our Website, identify users of our Website and mobile applications, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users. In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.

Information We Share

We do not share personally identifiable information.

Children's Privacy

We do not seek nor will we knowingly collect personal information from anyone under the age of 13.

Links

Our Website may provide links to other websites for your convenience and information. These linked websites operate independently from Wallarm and may have their own privacy notices or policies. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites' content, any use of the websites, or the privacy practices of the websites. We suggest you review the privacy policies of any linked websites you visit.

How We Protect Your Information

We maintain administrative, technical and physical safeguards designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.

Your Options

To update your preferences, ask us to remove your information from our mailing lists or submit a request, you may contact us as described in the below section.

You can opt out of receiving promotional e-mail and/or postal mail from us by doing the following:

  • If you originally signed up for Wallarm e-mail, you can opt out from that e-mail by going clicking Unsubscribe link at the bottom of the email and following the instructions.
  • If you have an online account, you can login into my.wallarm.com and manage your subscription preferences in My Account.
  • As described in the "Interest-Based Online Advertising" section, you may learn more about how to opt out of ad network interest-based advertising by visiting the consumer opt-out page .

    Notice to California Residents - Your California Privacy Rights

    If you are a California resident, California law provides that you be given the opportunity to opt out of sharing PII with third parties.  Since we do not share PII, we automatically comply with these laws.

    Contact Information

    If you have questions regarding our Privacy Policy, or if you wish to update the personal information you have provided to Wallarm, you may contact support: support@wallarm.com

    Changes to Our Notice

    This Privacy Notice may be updated periodically and without prior notice to reflect changes in our information practices. We will post an explicit notice on our site to notify our customer if our Privacy Notice changes.